The words ‘WeBuyAnyHouse.net,’ ‘we,’ ‘us’, ‘the company’ and ‘our’ are used to refer to the website owner, GILT INVEST LTD. When we use the term ‘you’, ‘visitors’ and ‘users’ we do so referring to any visitor to our website.
We Buy Any House is trading name of GILT INVEST LTD, a company registered in England with number 07872720
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy and GDPR.
The GDPR provides the following rights for individuals:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
The right to be informed: Organizations must provide users with information about the data processing activities they carry out. Such information can be provided via privacy notices/policies in writing, including by electronic means. The information must be concise, transparent, intelligible, easily accessible, written in clear and plain language (especially if addressed to a child), and free of charge.
The right to rectification: Users have the right to have their personal data rectified if it is inaccurate or incomplete. This right also implies that rectification must be disclosed to any and all third-party recipients involved in the processing of the data in question – unless doing so is impossible or disproportionately difficult. If requested by the user, the organization must also inform the user about these third-party recipients.
The right to object: Under the GDPR, users have the right to object to certain processing activities in relation to their personal data carried out by the Controller. In a nutshell, the user can object to the processing of their data whenever the processing is based on the controller’s legitimate interest, or the performance of a task in the public interest/exercise of official authority, or for purposes of scientific/historical research and statistics. The user has to motivate their objection, unless the processing is carried out for direct marketing purposes, in which case no motivation is needed to exercise this right.
The right to data portability: Users have the right to obtain (in a machine readable format) their personal data for the purpose of transferring it from one controller to another, without being prevented from doing so by the data processor. Both ‘provided’ and ‘observed’ data are included under this rule.
The right to erasure: When data is no longer relevant to its original purpose or where users have withdrawn consent or where the personal data have been unlawfully processed, users have the right to request that their data be erased and all dissemination ceased. The right to erasure can be refused where the personal data is processed for archiving purposes in the public interest (for example, scientific research), where data is necessary for legal defense, or to comply with a legal obligation, or for the performance of a task carried out in the public interest, or in the exercise of official authority vested in the controller. The right to erasure can also be denied where the data is necessary to exercise the right of freedom of expression, or where the data is being processed for health purposes in the public interest.
The right to restrict processing: Users have the right to restrict the processing of their personal data in cases where they’ve contested its accuracy; where the user has objected to the processing and the organization is considering whether it has a legitimate ground which overrides this right; where the processing is unlawful but the user requests restriction instead of erasure; or where the data is no longer needed but the user needs it to establish, exercise or defend a legal claim. The restriction must be disclosed to any and all third-party recipients involved in the processing of the data in question – unless doing so is impossible or disproportionately difficult. If requested by the user, the organization must also inform the user about these third-party recipients.
Rights relating to automated decision making and profiling: Users have the right to not be subjected to a decision when it is based on automated processing or profiling, and it produces a legal or a similarly significant effect on the user. Organizations can only carry out automated decision-making if it is needed for the performance of a contract; authorized by EU state law applicable to the data controller; does not have a legal or similarly significant effect on the user; or is based on the individual’s explicit consent. You can only make automated decisions based on special category data without the explicit consent of the user or reasons of substantial public interest.
For more information visit ICO Rights for Individuals
Information we collect
Personal Information We Collect
“Personal Information” is information that identifies you as an individual, such as:
- Postal address
- Telephone number (including home and mobile phone numbers)
- Email address
- Country of residence
How We May Collect Personal Information
We and our service providers may collect Personal Information in a variety of ways, including:
- Through the Sites: We may collect Personal Information through the Sites, e.g., when you sign up for a valuation.
- Offline We may collect Personal Information from you offline, such as when you contact customer service.
- Online tracking: Because we do not track our Site users over time and across third-party websites, we do not respond to browser do-not-track signals.
The Personal Information you provide through the Sites may be combined with Personal Information and Other Information that you provide to us (via online or offline means), that is publicly available, or that we may otherwise obtain online or offline.
Other Information We May Collect
“Other Information” is any information that does not reveal your specific identity, such as:
- Browser and device information
- Server log file information
- Information collected through cookies, pixel tags and other technologies
- Demographic information and other information provided by you
- Location information
- Aggregated information
- Search terms you have used to either find our website or used on our website
- A record of all browsing behaviour including links clicked. This is done via a cookie which is set on your first arrival to our website and the contents of any form you submit to us.
- Information that will help us contact you in the future like: name, address, phone and email. We will retain all personal information disclosed by you to us, we will not seek to append personal data from external sources.
How We May Collect Other Information
We may collect Other Information in a variety of ways, including:
Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, service provider, and the name and version of the Sites (such as the App) you are using. We use this information for statistical purposes as well as to ensure that the Sites function properly.
Through server log files:Your “IP Address” is a number that is automatically assigned to the computer or device that you are using by your Internet Service Provider (ISP). An IP Address is identified and logged automatically in our server log files whenever a user visits the Sites, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites. We use IP Addresses for purposes such as calculating Sites usage levels, helping diagnose server problems, and administering the Sites. Please note that we treat IP Addresses, server log files and related information as Other Information, except where we are required to do otherwise under applicable law.
Using pixel tags: Using pixel tags and other similar technologies – Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Services to, among other things, track the actions of users of the Services (including e-mail recipients), measure the success of our marketing campaigns, and compile statistics about usage of the Services and response rates. These may be used to measure the success of our marketing campaigns and compile statistics about Sites usage and response rates.
From you: Information such as date of birth, gender and zip code, as well as other information, such as your preferred means of communication, may be collected when you voluntarily provide this information. Unless combined with Personal Information, this information does not personally identify you or any other user of the Sites.
Physical Location: We may collect the physical location of your device by, for example, using satellite, cell phone tower or WiFi signals. We may use your device’s physical location to provide you with personalized location-based services and content. We may also share your device’s physical location, combined with information about what advertisements you viewed and other information we collect, with our marketing partners to enable them to provide you with more personalized content and to study the effectiveness of advertising campaigns. In some instances, you may be permitted to allow or deny such uses and/or sharing of your device’s location, but if you choose to deny such uses and/or sharing, we and/or our marketing partners may not be able to provide you with the applicable personalized services and content.
By aggregating information: Aggregated Personal Information does not personally identify you or any other user of the Sites, (for example, we may use Personal Information to calculate the percentage of our users who have a particular telephone area code).
How we use and disclose information
How We May Use Personal Information
We may use Personal Information:
- to respond to your inquiries and fulfill your requests, such as to provide house valuation, conduct activities related to purchasing and marketing your property or to respond to your questions and comments.
- To send administrative information to you, for example, information regarding your house purchase, the Sites and changes to our terms, conditions, and policies. Because this information may be important to your use of the Sites, you may not opt-out of receiving these communications.
- to provide you with updates and announcements concerning our services
- to re-contact you if we have not heard from you in a while,
- for our business purposes, such as analyzing and managing our businesses, market research, audits, enhancing our Sites, improving our services and products, identifying usage trends, determining the effectiveness of our promotional campaigns, tailoring the Sites experience and content based on your past activities on the Sites, and gauging customer satisfaction and providing customer service (including troubleshooting in connection with customer issues).
- as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
How Personal Information May Be Disclosed
Your Personal Information may be disclosed:
- to our third party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, email delivery services, credit card processing, auditing services and other similar services to enable them to provide services.
- to identify you to anyone to whom you send messages through the Sites.
- to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
- as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e)to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
How We May Use and Disclose Other Information
Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then, in addition to the uses listed in the “How We May Collect Other Information” section above, we may use and disclose Other Information for all the purposes for which we use and disclose Personal Information.
In some instances, we may combine Other Information with Personal Information (such as combining your name with your zip code). If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is combined.
How we store your information
We only store data on our managed secure environment on the territory of the United Kingdom. Your data will never be transmitted outside of the UK, unless you have specifically requested us to do.
We will only pass on the personal information collected if we have a legal obligation to do so. We will not share your information with any Third Parties.
Employees with access to your personal information are the designated case managers, administrative staff and managing directors. Access to your other information may be made available to employees on webuyanyhouse.net marketing department, to track success of marketing campaigns and identify traffic trends and website conversions.
webuyanyhouse.net may transfer and disclose information, including information that may or may not personally identify you, to third parties to comply with a legal obligation; when we believe in good faith that the law requires it; in response to a lawful request by governmental authorities conducting an investigation, including to comply with law enforcement requirements; to verify or enforce our policies and procedures; to respond to an emergency; to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable; or to protect the rights, property, safety, or security of the company
Withdrawing your consent
At any given time, you have the right to withdraw your consent for us to store and process your information and contact you. We will process your request and and accommodate to it in a timely manner, unless we are required to keep your personal information or contact you when we believe in the law requires it; in response to a lawful request by governmental authorities conducting an investigation, including to comply with law enforcement requirements; to verify or enforce our policies and procedures; to respond to an emergency; to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable; or to protect the rights, property, safety, or security of the company.
Contact and Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998 and General Data Protection Regulation. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
A session cookie for a website only exists whilst the user is reading or navigating the website. When the user closes their web browser these cookies are usually removed.
A persistent cookie for a website exists on a users computer until a future date. For example the cookie expiry date could be set as 1 year, and each time a website is accessed over this period the website could access the cookie.
A secure cookie can only be used via HTTPS. This ensures the cookie data is encrypted, reducing the expose to cookie theft via eavesdropping.
First-party cookies are cookies set with the same domain (or its subdomain) as your browser’s address bar. Third-party cookies are cookies set with domains different from the one shown on the address bar. The web pages on the first domain may feature content from a third-party domain, e.g. an advert run by www.advertexample.com. Privacy setting options in most modern browsers allow you to block third-party tracking cookies.
Remarketing and Personalized ads
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; Abnormal Load Escort Wales or Limited Edition Art Prints.)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Resources & Further Information
- General data Protection Regulation
- Data Protection Act 1998
- Google Ads Data processing Terms
- Google Ads Controller-Controller Data Protection Terms
- Privacy and Electronic Communications Regulations 2003
- Privacy and Electronic Communications Regulations 2003 – The Guide
v.2.0 April 2013 Edited & customised by: webuyanyhouse.net STEP Business Centre Worthley Road Deepcar Sheffield S36 2UH